What We Collect and Why
When you open an account we ask for contact details, payment identifiers for wallets like Touch 'n Go eWallet, Boost and GrabPay, and verification documents where local law requires them. We use this data to confirm your identity, clear deposits and withdrawals, detect suspicious activity, and
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meet regulatory obligations in jurisdictions where the platform operates. We place cookies and tracking pixels to remember your login, measure site performance, and serve relevant promotions. You can manage cookie preferences in your browser settings, though disabling them may limit certain features. We do not sell
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your personal data to third parties. Payment processors and game providers may receive the minimum data needed to complete transactions and deliver game sessions. Data is stored on secure servers and retained for the period required by applicable regulation, typically five years from account closure. When
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you deposit using Touch 'n Go eWallet or another e-wallet, we receive a transaction reference and confirmation but never see your wallet PIN or full card details. Access to the platform and eligibility depend on local law; the service is available only where local law permits.
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If you are in a restricted region, we cannot process your account or payment data.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.